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ADKAR eBook from Prosci
As many of you will know, Prosci have developed the ADKAR model which focuses on their view of the five milestones an individual must achieve for change to be successful: awareness, desire, knowledge,...
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Learning organisations – how they do it
Although the concept of a learning organisation was most profoundly brought to life by Peter Senge and his colleagues in 1990, the key concepts are still central to the success of an organisation’s...
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Learning and change: the best of bedfellows
Whether it’s a merger, change of CEO, rebrand or all of the above, organisational change inevitably involves a huge learning curve. And with recent research by the Association for Talent Development...
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Four attributes of effective, change-friendly L&D departments
By Jonathan Peck I once heard an executive justifying the off-shoring of his corporation’s learning function by saying his company was ‘not in the business of learning’. He went on to add that...
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Exclusive invitation: Learn all you need to know about Impact Assessments
As a valued member of the Allegra Consulting change management community, you are invited to attend the second in the 2016 Change Management Essentials Series brought to you by Allegra Consulting:...
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Five reasons why you need an impact assessment for your change project to...
Completing a change impact assessment is a core capability of a change practitioner, yet there is rarely any training or guidance provided on how to do this. Regardless of your project ‘type’ – agile...
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Beyond the stakeholder matrix
A few years ago I landed on a project that was already inflight. The change manager had moved on, the project team was without a change resource for a few weeks, and timelines were delayed. When I...
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Why involving your people is critical to delivering successful change and...
Read any thought piece or report on the top reasons why large transformational change initiatives fail within organisations and there is one that makes the list almost every time: not involving...
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Transformation in action – Service NSW changing the face of government services
It’s the holy grail: improving efficiency and reducing costs while delivering better service and an enhanced customer experience. Is it really possible? For many organisations, achieving such outcomes...
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Four essentials to becoming a customer centric organisation
Customer centric is the new black but what does it actually mean? While it’s true that most companies would consider themselves to be customer focused, brands that are committed to customer centricity...
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